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Private Türkiye e-Visa assistance

Terms of Service

Read the private assistance terms before you begin.

Terms of Service

1. Introduction

These Terms of Service govern the use of onlineturkeyvisa.com (“Website”) and the services provided through the platform by SAQ Travel Ltd, a company registered in the United Kingdom under Company Registration No. 12999341.

By accessing this website or purchasing our services, you confirm that you have read, understood, and agreed to be bound by these Terms. If you disagree with any provision contained herein, you should discontinue use of the website and related services.

These Terms are intended to clarify the relationship between users and our company, including the scope of our services, payment conditions, user responsibilities, and legal limitations.

2. Independent Service Provider Status

onlineturkeyvisa.com operates as a private and independent Türkiye eVisa assistance platform.

We are NOT part of the Government of Türkiye and are not affiliated with, connected to, or endorsed by:

Our company provides administrative support and visa assistance services for travelers seeking to apply for Turkish electronic visas.

Applicants may choose to apply directly through official government channels without using our services.

3. Services Provided

The services available through our platform may include:

We do not issue visas, approve immigration requests, or make governmental decisions regarding travel authorization.

All visa outcomes are determined exclusively by the relevant Turkish authorities.

4. User Eligibility

To use this website and its services, users must:

If an application is submitted on behalf of another individual, the submitting party confirms that they are authorized to act on behalf of the applicant.

5. User Responsibilities

Users are responsible for ensuring that all submitted information and supporting documentation are complete, accurate, and up to date.

By using our services, you agree that:

Failure to provide correct information may result in delays, refusal of applications, or cancellation of requested services.

We are not responsible for losses or issues arising from inaccurate user-provided information.

6. Visa Processing and Government Authority

Although we assist users during the application process, all decisions concerning:

remain entirely under the control of the relevant Turkish governmental authorities.

We do not guarantee visa approval or specific processing timelines.

Estimated processing times shown on the website are indicative only and may vary depending on external circumstances beyond our control.

7. Fees and Payment Terms

Our charges may consist of:

All applicable fees are displayed before payment confirmation.

By completing payment, users confirm that:

Payments are securely processed through third-party payment providers.

8. Refunds and Cancellations

Refunds and cancellations are governed by our Refund & Cancellation Policy.

In general:

Users should review the Refund Policy carefully prior to purchasing services.

9. Intellectual Property Rights

All website materials, including text, graphics, logos, layout, design elements, and content, remain the intellectual property of SAQ Travel Ltd unless otherwise stated.

Unauthorized copying, reproduction, modification, or distribution of website content is prohibited without prior written consent.

10. Limitation of Liability

To the maximum extent permitted under applicable law, SAQ Travel Ltd shall not be liable for:

Our liability shall be limited to the direct service fees paid by the user where legally applicable.

11. Privacy and Data Handling

We are committed to handling personal information responsibly and in accordance with applicable data protection standards, including UK GDPR principles where relevant.

Information submitted through the website is processed solely for legitimate operational, customer support, and visa assistance purposes.

Further details regarding data collection and processing are available in our Privacy Policy.

12. Transparency and Fair Practice

We aim to operate in accordance with fair business and transparency standards, including principles associated with:

We do not intentionally mislead users regarding government affiliation, visa guarantees, or processing outcomes.

13. Suspension or Restriction of Services

We reserve the right to suspend, restrict, or terminate services where:

Termination of services does not automatically create entitlement to a refund.

14. Governing Law and Jurisdiction

These Terms of Service shall be governed and interpreted in accordance with the laws of England and Wales.

Any disputes arising in connection with the use of this website, payments, refunds, chargebacks, or services provided through the platform shall fall under the exclusive jurisdiction of the courts of England and Wales.

15. Changes to These Terms

We reserve the right to update or revise these Terms of Service at any time to reflect legal, operational, or business changes.

Revised versions become effective immediately upon publication on this page.

Continued use of the website following publication of updated Terms constitutes acceptance of those changes.

16. Contact Information

For questions relating to these Terms of Service or our services, users may contact:

We will make reasonable efforts to respond to inquiries professionally and within an appropriate timeframe.