Independent private travel-assistance service · not a state bodyQuestions? Contact support →
✈OnlineTurkeyVisaStart Application

Private Türkiye e-Visa assistance

Privacy Policy

How the private assistance desk handles traveller information.

Privacy Policy

1. Introduction

SAQ Travel Ltd respects the privacy of users who access and use onlineturkeyvisa.com (“Website”). This Privacy Policy explains how personal information may be collected, processed, stored, and protected when visitors interact with our website or use our Türkiye eVisa assistance services.

By accessing the website or submitting information through our platform, users acknowledge and accept the practices described within this Privacy Policy.

We are committed to maintaining responsible data handling standards in accordance with applicable privacy and data protection principles, including UK GDPR requirements where applicable.

2. Independent Service Provider Disclosure

onlineturkeyvisa.com operates as an independent visa assistance platform providing support services for travelers applying for Turkish electronic visas.

We are NOT affiliated with the Government of Türkiye or any governmental authority, including:

Our services are limited to administrative support, guidance, and application assistance.

3. Information We Collect

In order to provide our services effectively, certain categories of information may be collected through the website.

Personal Identification Information

This may include:

Contact and Billing Information

We may collect:

Travel and Application Details

Information relating to travel plans or visa applications may include:

Technical and Usage Information

Certain technical information may also be collected automatically, including:

Information is collected only where reasonably necessary for operational, support, security, or compliance purposes.

4. How Information Is Used

Information submitted through the website may be used for purposes such as:

We do not sell personal information to unrelated third parties for commercial marketing purposes.

5. Legal Basis for Processing

Where applicable under UK GDPR or related privacy regulations, personal information may be processed on the basis of:

By submitting information through our website, users consent to the processing activities described in this Privacy Policy.

6. Disclosure of Information

Personal information may be shared only where necessary for legitimate operational or service-related purposes.

This may include disclosure to:

Relevant Authorities

Application-related information may be transmitted to appropriate Turkish authorities or authorized systems involved in visa processing procedures.

Service Providers

We may engage trusted third-party providers for:

Such providers are expected to maintain appropriate confidentiality and data protection standards.

7. International Data Transfers

As our services operate internationally, information may be processed or stored outside the United Kingdom or the user’s country of residence.

Reasonable safeguards may be implemented where appropriate to help protect personal data during international transfers.

Use of the website constitutes acknowledgment of such transfers where necessary for service delivery.

8. Data Retention

Personal information is retained only for as long as reasonably necessary for:

When information is no longer required, reasonable measures are taken to securely remove, anonymize, or dispose of it.

9. Security Measures

We implement reasonable technical and organizational safeguards designed to help protect information from unauthorized access, misuse, alteration, or disclosure.

Security measures may include:

While reasonable efforts are made to maintain secure systems, no online platform or transmission method can be guaranteed to be completely secure.

10. Cookies and Tracking Technologies

The website may use cookies and related technologies to:

Users may manage cookie settings through their browser preferences.

Additional information is available in our Cookie Policy.

11. User Rights

Depending on applicable legal requirements, users may have rights relating to their personal information, including:

Requests relating to personal information may be submitted using the contact information provided below.

12. External Websites

Our website may contain references or links to external websites operated by third parties.

We are not responsible for the privacy practices, security standards, or content of third-party websites not controlled by SAQ Travel Ltd.

Users are encouraged to review the policies of external websites independently.

13. Minors and Age Restrictions

Our services are intended for adult users and are not directed toward individuals under 18 years of age.

We do not knowingly collect personal information from minors. If such information is identified, reasonable steps may be taken to remove it.

14. Transparency and Compliance

We aim to maintain transparent and responsible operational practices in accordance with:

We do not intentionally misrepresent our relationship with governmental authorities or misuse personal information.

15. Governing Law and Jurisdiction

This Privacy Policy shall be governed and interpreted in accordance with the laws of England and Wales.

Any disputes relating to privacy matters, website usage, payments, or services shall fall under the exclusive jurisdiction of the courts of England and Wales.

16. Policy Updates

We reserve the right to revise or update this Privacy Policy periodically to reflect operational, legal, or technological changes.

Updated versions become effective immediately upon publication on this page.

17. Contact Information

For questions relating to this Privacy Policy or personal data handling practices, please contact:

We will make reasonable efforts to respond to inquiries professionally and within an appropriate timeframe.